Customer management (CRM) solutions are one of the most sought after applications in the Marketplace. The newly launched Solve360 contextual gadget demonstrates the advantages of having access to CRM information within a message. Alongside each Gmail message, Solve360’s gadget shows off a clean, at-a-glance view of everything your team knows about the person behind the message. Before taking further action, you can examine the customer’s previous interactions and special considerations. Advanced customer management is now no more complicated than a few extra clicks inside an email exchange with a client.
Tracking time can be quite cumbersome for employees and businesses, so Harvest has developed a web-based solution for managing your timesheets. With Harvest for Google Apps, entering time is as simple as filling out a timesheet right within Gmail. Harvest sends automatic reminder emails to employees to fill out relevant timesheets. With contextual gadgets, these emails display the recipient’s timesheet right below the body of the message so users can fill out and submit their timesheet without ever leaving their inbox. Bringing this crucial task right into your email takes out unnecessary steps and helps you save time and stay on track.
Smartsheet, a popular project management solution, offers integration across various Google Apps products. With their Gmail contextual gadget, any email that references a Smartsheet item allows task management right from your inbox. This functionality is interactive with your daily needs - as Smartsheet tracks project progress, if it detects a change in status based on your parameters, it will deliver an email to your inbox. Right from that email, you will be able to fully assess and edit each aspect of the project. The volatility of project management just got that much smoother.
Gist demonstrates how deeply rooted and useful social networks have become. This application delivers social media in a way that changes how you manage relationships. Gist removes the noise from individual email alerts, eliminates the hassle of going to multiple services for updates, and automates the delivery of the most important information about the contacts in your professional network. With their Gmail contextual gadget, you can better understand the context of each email without any extra work and better frame your actions. Valuable social information is available to you exactly where you need it - your inbox.
These are just four of the applications in the Google Apps Marketplace that have taken Gmail contextual gadgets to the next level. For more contextual gadgets, check out:
Remember to sign up for our webinar on Sept 8th to learn more about these great gadgets.
Webinar: All about Gmail contextual gadgets: Learn how to access Line of Business data from your inbox Wednesday, September 8th, 2010 11:00 a.m. PDT / 2:00 p.m. EDT Register here
Posted by Harrison Shih, Google Apps Marketplace Team
