Effective Meeting Practices

I was shadowing a coaching client in her leadership meeting when I watched this brilliant woman apologize six times in 30 minutes. 1. “Sorry, this might be off-topic, but..." 2. “I'm could be wrong, but what if we..." 3. “Sorry again, I know we're running short on time..." 4. “I don't want to step on anyone's toes, but..." 5. “This is just my opinion, but..." 6. “Sorry if I'm being too pushy..." Her ideas? They were game-changing. Every single one. Here's what I've learned after decades of coaching women leaders: Women are masterful at reading the room and keeping everyone comfortable. It's a superpower. But when we consistently prioritize others' comfort over our own voice, we rob ourselves, and our teams, of our full contribution. The alternative isn't to become aggressive or dismissive. It's to practice “gracious assertion": • Replace "Sorry to interrupt" with "I'd like to add to that" • Replace "This might be stupid, but..." with "Here's another perspective" • Replace "I hope this makes sense" with "Let me know what questions you have" • Replace "I don't want to step on toes" with "I have a different approach" • Replace "This is just my opinion" with "Based on my experience" • Replace "Sorry if I'm being pushy" with "I feel strongly about this because" But how do you know if you're hitting the right note? Ask yourself these three questions: • Am I stating my needs clearly while respecting others' perspectives? (Assertive) • Am I dismissing others' input or bulldozing through objections? (Aggressive) • Am I hinting at what I want instead of directly asking for it? (Passive-aggressive) You can be considerate AND confident. You can make space for others AND take up space yourself. Your comfort matters too. Your voice matters too. Your ideas matter too. And most importantly, YOU matter. @she.shines.inc #Womenleaders #Confidence #selfadvocacy

How many meetings have you sat in thinking, "This is a waste. It could’ve been an email or a WA message!" In fact, studies show that 90% of meetings are unproductive because participants come unprepared and unaware of the agenda. To tackle this, Jeff Bezos introduced an interesting approach at Amazon. It's the practice of reading a memo before the meeting starts. Every meeting begins with each attendee sitting silently and reading a six-page, deeply structured memo. As he says, "The memo creates the context for what will then be a structured discussion." Attendees are even encouraged to take notes, and then everyone dives straight into the memo without small talk. I'll admit, I've been guilty of scheduling meetings without a structured agenda, given my line of work. Sometimes it works, and sometimes efficiency takes a back seat. Implementing a memo/agenda system is a change I'm bringing to my schedule. I think it respects the attendees' time and also mine. At the end of the day, time is the most valuable commodity, right? I’m a productivity geek. What other efficiency hacks have you cracked? #work #career #productivity #learning #amazon

Why is it that the loudest voice in the room is taken the most seriously? Across many teams, visibility gets mistaken for impact. The ones who speak the most in meetings, announce with the most intensity, or post the most in Slack are often seen as the most “driven.” Meanwhile, the people doing the quiet, deep work that holds everything together often go unnoticed. Until they eventually leave and the gap is felt. Early in my career, I struggled with this. I had strong opinions but found it hard to speak over louder, more confident voices. Over time, I learned to prepare points in advance, send reflections after meetings, and contribute in ways that felt natural to me. But not everyone should have to fight for space in that way. Leaders should design systems that make room for quieter thinkers and reward contribution, not decibels and # of words spoken. If you notice this is an issue and want to fix it: → Make visibility a shared responsibility: leaders should spotlight others’ impact → Set meeting norms that protect time for reflection & brainstorming, not just time spent talking → Allow moments of silence to give space for people to think and speak up → In reviews, ask questions like “who helped you succeed?” -> it exposes unseen contributors If you want better decisions that include more voices, build environments where the loud don’t dominate and the quiet don’t disappear. -- #people #culture #hr #meetings #inclusion

In April I sent a company-wide note with the subject line “I hate meetings.” Unsurprisingly, it’s our most-read internal communication to date. My message was simple: meetings can be incredibly effective when done right, but we’ve all adopted some bad habits when it comes to using our time – and our colleagues’ time – wisely.   After soliciting feedback from colleagues around the world through polling, group discussions and direct outreach, I shared our first round of meeting-focused updates:   ✔ Default meeting lengths in Outlook would now be 20- and 40-minute blocks, as opposed to 30 and 60 minutes. ✔ Pre-reads should be utilized more, prepared in a thoughtful way and sent at least 24 hours in advance. ✔ Even when the purpose of a meeting is clear, agendas matter! We should get in the habit of creating clear and concise agendas for all meetings, regardless of length. ✔ Less technical, but just as important: when considering a meeting, ask yourself – can this be done another way (e.g., e-mail, phone call, walk down the hall for an in-person discussion)? If a meeting is required, when considering participants ask yourself who really needs to take part. In the first month, total meetings per week dropped by ~1,800, and total audio minutes per week dropped by ~15%; that’s 282,280 minutes, or more than 4,700 hours. Stating the obvious, that’s rapid culture change. And while things have normalized a bit (at least, until our next round of updates), we’re still seeing a downward trend. Are these groundbreaking ideas for how to become a more efficient and effective organization? No, but they don’t have to be. Sometimes it’s as simple as 1) reminding people that we don’t have to operate a certain way because “that’s how we’ve always done things,” and 2) encouraging ownership of our time, the most valuable commodity we have. #CompanyCulture #TimeManagement #WorkSmarter

“𝐓𝐡𝐢𝐬 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 𝐢𝐬 𝐛𝐞𝐢𝐧𝐠 𝐫𝐞𝐜𝐨𝐫𝐝𝐞𝐝.” A phrase we hear so often it barely registers. But as tools for recording, transcribing, and summarizing meetings become the norm—especially with AI—we need to think more critically about what we gain 𝘢𝘯𝘥 what we risk. In my latest Harvard Business Review article, I explore how these tools impact 𝐩𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐬𝐚𝐟𝐞𝐭𝐲 and 𝐭𝐞𝐚𝐦 𝐝𝐲𝐧𝐚𝐦𝐢𝐜𝐬. When people know their words may be shared or summarized without context, they’re less likely to take risks, speak candidly, or share the kinds of ideas that drive 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 and 𝐭𝐫𝐮𝐬𝐭. Tech is helpful—but it’s not neutral. Before hitting record, leaders should ask: 𝘞𝘩𝘺 𝘵𝘩𝘪𝘴 𝘮𝘦𝘦𝘵𝘪𝘯𝘨? 𝘞𝘩𝘰’𝘴 𝘪𝘯 𝘵𝘩𝘦 𝘳𝘰𝘰𝘮? 𝘞𝘩𝘢𝘵 𝘬𝘪𝘯𝘥 𝘰𝘧 𝘴𝘢𝘧𝘦𝘵𝘺 𝘥𝘰𝘦𝘴 𝘵𝘩𝘪𝘴 𝘨𝘳𝘰𝘶𝘱 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘥𝘰 𝘪𝘵𝘴 𝘣𝘦𝘴𝘵 𝘸𝘰𝘳𝘬? https://lnkd.in/eCS-qZ4C #leadership #PsychologicalSafety #culture #teams #TeamDynamics #FutureofWork #AI

I was Wrong about Influence. Early in my career, I believed influence in a decision-making meeting was the direct outcome of a strong artifact presented and the ensuing discussion. However, with more leadership experience, I have come to realize that while these are important, there is something far more important at play. Influence, for a given decision, largely happens outside of and before decision-making meetings. Here's my 3 step approach you can follow to maximize your influence: (#3 is often missed yet most important) 1. Obsess over Knowing your Audience Why: Understanding your audience in-depth allows you to tailor your communication, approach and positioning. How: ↳ Research their backgrounds, how they think, what their goals are etc. ↳ Attend other meetings where they are present to learn about their priorities, how they think and what questions they ask. Take note of the topics that energize them or cause concern. ↳ Engage with others who frequently interact with them to gain additional insights. Ask about their preferences, hot buttons, and any subtle cues that could be useful in understanding their perspective. 2. Tailor your Communication Why: This ensures that your message is not just heard but also understood and valued. How: ↳ Seek inspiration from existing artifacts and pickup queues on terminologies, context and background on the give topic. ↳ Reflect on their goals and priorities, and integrate these elements into your communication. For instance, if they prioritize efficiency, highlight how your proposal enhances productivity. ↳Ask yourself "So what?" or "Why should they care" as a litmus test for relatability of your proposal. 3. Pre-socialize for support Why: It allows you to refine your approach, address potential objections, and build a coalition of support (ahead of and during the meeting). How: ↳ Schedule informal discussions or small group meetings with key stakeholders or their team members to discuss your idea(s). A casual coffee or a brief virtual call can be effective. Lead with curiosity vs. an intent to respond. ↳ Ask targeted questions to gather feedback and gauge reactions to your ideas. Examples: What are your initial thoughts on this draft proposal? What challenges do you foresee with this approach? How does this align with our current priorities? ↳ Acknowledge, incorporate and highlight the insights from these pre-meetings into the main meeting, treating them as an integral part of the decision-making process. What would you add? PS: BONUS - Following these steps also expands your understanding of the business and your internal network - both of which make you more effective. --- Follow me, tap the (🔔) Omar Halabieh for daily Leadership and Career posts.

When I first asked my team for feedback, the room went SILENT. Why? Because speaking the truth felt too risky. This isn’t just my story, it’s the reality in countless workplaces. Here’s the truth: feedback is a minefield. 🔴 Done wrong? It breeds tension and mistrust. 🟢 Done right? It fixes problems—it transforms teams. Here’s how to get it right: 1/ Timing Is Everything ↳ Feedback during chaos? Disaster. Wait for a calm moment. ↳ A private 1-on-1 works best. 💡 Pro Tip: Start with a positive comment—it sets the tone. 2/ Lead With Solutions ↳ Complaints without fixes = noise. Solutions = action. ↳ Try this: “We could avoid confusion with more clarity upfront. What do you think?” 💡 Pro Tip: Frame solutions as support for the team’s success, not criticism. 3/ Be Clear, Not Cryptic ↳ Instead of “Communication could be better,” say: ↳ “Inconsistent updates slow me down. Weekly check-ins might help.” 💡 Pro Tip: Use examples to back it up—clarity builds trust. 4/ Use “I” Instead of “You” ↳ Feedback isn’t a blame game. Stick to “I” statements to share your perspective. ↳ Example: “I feel I don’t have enough autonomy to contribute fully.” 💡 Pro Tip: Highlight how solving the issue benefits the whole team. 5/ Know When to Let It Go ↳ Pick your battles. Save your energy for what really matters. ↳ Does this impact the team or my work? If not, let it go. 💡 Pro Tip: Focus feedback on what aligns with team goals. 6/ End With a Vision ↳ Great feedback doesn’t just fix problems—it builds something better. ↳ Paint the big picture: “Here’s how this change could help the team hit the next level.” 💡 Pro Tip: Vision-driven feedback inspires action. The takeaway? Feedback isn’t about proving you’re right, it’s about progress. Master these steps, and you’ll not only solve problems, but you’ll also earn respect and trust. What’s your biggest feedback fail (or win)? Share it below. 👇 ♻️ Repost to help your network get better! ➕ And follow Shulin Lee for more.

My S.C.O.P.E. Framework Your essential project management approach. 🌟 S - Specify Requirements • Define project requirements. • Document expectations. • Set a solid foundation. • Understand stakeholder needs. • Establish clear goals. C - Clarify Objectives • Set measurable objectives. • Align with project goals. • Use SMART criteria. • Ensure clarity and relevance. • Achieve project alignment. O - Outline Boundaries • Define project scope. • Specify inclusions and exclusions. • Manage expectations. • Prevent scope creep. • Establish clear limits. P - Plan for Changes • Prepare for changes. • Set up change processes. • Assess change requests. • Approve and implement changes. • Adapt to evolving needs. E - Evaluate Progress • Regularly review progress. • Measure against scope. • Ensure project stays on track. • Address deviations promptly. • Maintain project integrity. Download and save this framework. Use it to enhance your project planning and execution. 🌟 Thank you for reading!

I’ve worked with unhappy teams in happy cultures. And I’ve worked with happy teams in unhappy cultures. 👇 In both situations, one thing stood out:  it’s the team atmosphere, not the overall culture, that truly drives results. 🔬 Research confirms that the local team environment has the strongest impact on performance (González-Romá et al., 2009; Schneider et al.). Company's culture may set the tone, but it’s the atmosphere within a team that drives success. 🥉easy ways to improve team's atmosphere immediately: 1️⃣ Start team meetings with a check-In A simple question like “How’s everyone doing?” helps people feel seen and connected. It builds trust and strengthens communication. 2️⃣ Set a ‘no-Blame’ rule Mistakes happen. Focus on learning, not blaming. Ask: “What can we learn from this?” This encourages openness and innovation. 3️⃣ Give balanced feedback – support + challenge Feedback works best when it combines recognition with constructive suggestions. Try: “I love how you handled X. For Y, what if we tried…?” P.S.: How would you describe your team atmosphere in one word? 🔔 Follow me for more insights on high-performing & inclusive teams. ___________________________________________________ 🌟 New here? Hi! I’m Susanna. I help companies create inclusive cultures and high-performing teams grounded in psychological safety. Let’s unlock your team’s full potential together!

Ok, raise your hand if you've ever been the "fuzzy meeting person." 🙋♀️ 🙋♀️ 🙋♀️ I’d schedule sessions with no clear agenda, no defined outcome, basically, “let's chat and figure it out.” I’d leave half-exhausted, half-confused, thinking: "Did anything just get decided? Who’s doing what? Could this have been an email?" Probably everyone else thought that too. Waste of time. It took me a while, but I realized: the problem wasn’t the team. It was me. My meetings lacked clarity + intent. So I decided to get scientific about it. I started analyzing my meeting transcriptions with CoPilot. I wanted to see: - How much time I spent talking vs listening - How often I stated an explicit decision - Where confusion or rambling crept in The results were… eye-opening. I wasn’t just scheduling fuzzy meetings, I was enabling them. Here’s the system I built to fix it: Step 1. Define the single purpose (SO IMPORTANT) Every meeting needs a north star: “By the end, what should people know, decide, or do?” Step 2. Structure the agenda around outcomes List topics → assign a single desired outcome + time limit. Step 3. Prep key points, lead with decisions Skip long-winded context. Deliver the decision first, context second. Step 4. Track your talk ratio Use AI to see if you’re dominating or clarifying. Adjust accordingly. Step 5. End with explicit next steps Who does what, by when. No assumptions. Step 6. Follow up in writing 1–2 bullets summarizing decisions + assigned owners (you can do this with AI). Send within 24 hours. I also send transcripts if necessary. The transformation? Meetings went from draining and fuzzy → purposeful, productive, and trust-building. My coworkers leave knowing exactly what to do, and I finally stopped wondering why work wasn’t getting done. People like me more (hopefully?). Also, generally reduced my meeting frequency by 20ish%. Effectiveness frees us time, who knew. Moral: meetings are time, money, and trust. If people feel like you schedule fuzzy meetings, they'll be less committed. Use those steps to focus more on your clarity and intent. How do you make meetings more effective?